Understand how hotel and website information is handled.
The website may collect guest identity, contact, reservation, payment-reference, preference, transport, service-request and feedback information.
Information supports reservations, payments, pre-arrival preparation, guest service delivery, billing, safety, communication and legally required records.
Sensitive payment processing is handled by approved payment providers. The hotel retains only the information necessary for reconciliation and support.
Data may be shared with authorised hotel teams and service providers only where needed to deliver the requested service or comply with law.
Appropriate access controls, encryption, audit logging and retention policies should protect guest and transaction data.
Guests may request access, correction or other lawful handling of their personal information by contacting the hotel.
The site may use necessary, analytics and preference cookies. Optional cookies respect consent choices.